RACI Chart or RASCI Chart: Definition, Example & Excel Template

These are the team members who must know what’s happening with the execution of tasks but don’t have the same level of responsibility as those listed above. They can be given a general report on progress rather than digging into the details. The acronym RACI stands for Responsible, Accountable, Consulted, and Informed. It is a way to organize tasks and deliverables on a project and list who on the project is responsible for each role. The same person can hold both roles, but they are distinct responsibilities.

raci definition

You might have to lay a foundation, add plinth beam and slab, masonry, flooring or roofing, doors and windows, electrical and plumbing, fixtures, etc. To fully flesh out the process of making a RACI chart, let’s create a project using a RACI matrix example. Each task must have at least one responsible team member who does the work to complete the task.

What is the difference between a project plan and RACI?

Tackle complex projects with Wrike’s award-winning project management software. Break projects into simple steps, assign tasks to team members, and visualize progress with Gantt charts, Kanban boards, and calendars. Manage resource allocation and forecasting with software that’s easy to launch. Automation and https://www.globalcloudteam.com/ AI features strip away time-consuming admin tasks so you can do the best work of your life. Streamline your practices, align your team, and ensure you hit deadlines and stay on budget. The goal of the RACI model is to bring structure and clarity regarding the roles that stakeholders play within a project.

  • A common pitfall is for a project manager to define a raci diagram and set it in stone.
  • It is clear, though, that Mum has to be consulted while they make their choices.
  • To better understand the technical underpinnings of the current process, the business analyst will consult with the technical architect.
  • Integrating the RACI model into an organization’s project life cycle (PLC) creates a powerful synergy that enhances and improves project outcomes.
  • For example, I know in creating this article that I’m the responsible party, because I’m doing the work of writing.

With a RACI chart, you can plot out the whole process, from outlining to publishing the white paper. Let’s say the project in question is writing a white paper to outline your product’s features and how it can be used to solve a particular problem your customers may have. To give you a clear idea of what the RACI chart looks like in action, let’s take a look at two RACI examples. This is a great opportunity to call a meeting and make sure you haven’t accidentally missed anything — or anyone. Ask your team and each member individually if they’re satisfied that the information is correct and that they know exactly what is expected of them.


Justine, from our Marketing team, is responsible for the execution of the launch. She maps out a communication plan, wrangles all of the right folks to contribute, and carefully plans out the timeline and execution of each detail. People who allocate time and resources to support the project’s delivery, but for whom the project is not a primary role or responsibility. They make decisions related to the quality of the work, but they otherwise look to the Responsible or Accountable party for direction. The person who is accountable to the business (in some cases the board) for success.

The RACI model brings structure and clarity to describing the roles that stakeholders play within a project. The RACI matrix clarifies responsibilities and ensures that everything the project needs done is assigned someone to do it. This template from the Academy to Innovate HR is a great choice for project managers who want to organize their team roles with an easy-on-the-eyes chart that evolves beyond the simple spreadsheet.

Creating a RACI Chart

RACI is an acronym for Responsible, Accountable, Consulted and Informed, which further indicates the status of these properties concerning decisions, tasks or milestones. It can be referred to as Responsibility Assignment Matrix, which uses a diagram to manage the task project and members’ roles and responsibilities. It clarifies the work level and status of each member, bringing transparency. You can then use this table on any relevant project Confluence page, from Project Charters to Kick-Off Agendas to even adding the page as a Trello card or within a Jira issue. This will help ensure team members understand their roles and responsibilities, no matter which Atlassian tool they’re using. Encouraging communication and accountability will help improve team performance — all adding up to successful outcomes.

raci definition

A project manager should use the tools and techniques available to them and adapt them to the demands of the project. Resource management is a crucial area of management, and tools for data visualization, like RACI charts, give the project manager a clear picture while including the stakeholders. The RACI matrix, also known as a RACI chart, is a widely used project management tool that was designed to ensure that all stakeholders on a project work together towards the same goals. Once the RACI chart is completed, it is crucial to share it with all project team members. This ensures that everyone understands their specific role and responsibilities throughout the project, which maximizes the effectiveness of the RACI matrix.

What should a RACI include? RACI model guidelines

But you’ve got more than roles and responsibilities to keep straight. A common pitfall is for a project manager to define a raci diagram and set it in stone. This approach is not appropriate in an agile context, where a high level of involvement from the team is expected. Indeed, such an approach would be destined to fail in most settings, even outside of agile software development settings. This example shows a PMO operating within a portfolio management environment.

raci definition

Let’s take a closer look at what RACI stands for and the significance of each of those categories in the responsibility assignment matrix. A RACI matrix is mainly beneficial for managing projects when tasks involve multiple resources, run simultaneously, or are dependent on other tasks. In many projects you will see that the person who is ultimately accountable for a task is also responsible for it, that is, they are actually doing the work of the task. The person who is accountable coordinates the efforts of others to complete the task and delegates the actual work to others. Identify the project tasks or deliverables such as features and products. While a RACI matrix is a straightforward methodology, you can still make mistakes or overlook issues that can cause the project to stumble.

Feasibility Study and Its Importance in Project Management

In this article, we’ll explain what a RACI matrix is and how it’s used in project management. You’ll also learn how to make a RACI chart using our free Excel template or, even better, build RACI roles directly into your project plan using TeamGantt. Not every task or milestone needs a consulted party, but the project manager should consider all possible stakeholders raci definition when creating the RACI chart and include as many consulted parties as is appropriate. For example, one consulted party per affected team is generally considered best practice to avoid clogging the process with too much input. The excellent news about RACI models is that they are simple to produce! You can use the built-in tables feature to create your own template.

raci definition

The RACI framework outlines who should do a task, who to keep in the loop, and who gets the final say. With monday.com, you can easily give them viewer access to project and workflow boards. That way, they know the actual status of the project in real-time. You can also inform stakeholders of crucial changes automatically with automations.

Jira Software

Today’s business environment is complex – you may be contending with matrix structures, rapid growth, mergers, multiple locations, virtual employees, and/or digital transformation. RACI Solutions has been helping organizations across the globe utilize the power of RACI to transform the dynamic of cross-functional teams since 2007. Whether you are new to RACI or have used it for years, we can help. If the work doesn’t get done at all, that’s a failure of the “R” accountability in the organization.

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